Problem with the New Router

[Nipuna]

This Thread is Related to this Thread https://robot.lk/viewtopic.php?f=13&t=2430

My New Router I am using now, Sometimes when i watch online live streams, Suddenly Internet connection goes. But all Router's Light working but can't connect to the net. And after little time Network indicator of Windows 7 shows a Yellow symbol and says no internet access.

When this was happening, I tried to log in to router's admin panel but it was only loading but didn't succeed. Then I restarted the Router then it worked. This happened 2 times today and every time i restarted the router.

But Only when watching Videos at other times it's working well.

Our Phone line sometimes has a Bad sound. I mean like a loose connection. Is this could be the Problem?

Or Is this because of using via USB? But I suspect this.Since If modem worked well there can't be a problem. But when i was using modem in past days it disconnected a lot. Since I feel phone line's problem caused this. (Our Phone line Damaged too Due to the Lightnings at past days. After repairing it there are still problems )

If this is a Problem with the Router Will it be solved by Upgrading the Firmware ? But I can't do it until i buy a Network Card since My Router only supports upgrades via LAN.




Thanks

[Neo]

Our Phone line sometimes has a Bad sound. I mean like a loose connection. Is this could be the Problem?

Of cause this will disrupt the ADSL connection between your router and the SLT switch. SLT also refresh the IPs evry 5 hours or so. At that time also, you will be disconnected for at least few seconds.

Or Is this because of using via USB?

No I don't think so.

After repairing it there are still problems

You can complain them again if you don't have the perfect line quality.

If this is a Problem with the Router Will it be solved by Upgrading the Firmware ? But I can't do it until i buy a Network Card since My Router only supports upgrades via LAN.

I have seen some routers that only support Firmware upgrade through LAN. If that is the case, yes, you need to wait till you get a Ethernet card.

[Nipuna]

Thanks Friend. I think the Phone Line is the Problem.

[Herath]

If you get unidentified network in network list, update your windows and use static IP for your computer. I had these kind of problems and solved them later. Windows event logs helped a lot to figure out some problems.

[Neo]

Hey Nipuna, it seems our best Support Member is back in to business

Welcome Herath after a long time !!!

We really missed you.

[Nipuna]

Yes. We missed Him Very Much.

Welcome Back Friend.